Key request procedure

• Complete the form below.
• College of Health personnel will then prepare the University Key Request.
• If you are requesting keys to rooms in more than one building, please submit a separate request form for each building.

Key service counter

The OSU Access, Lock and Key Shop has relocated to the university ID Center, located in the Memorial Union room 103. This move offers expanded hours for key pick up at a more convenient location. Please check the ID Center's website for current service hours.

Picking up keys

Process for Picking Up Requested Keys

• Receive an email that your key(s) are ready to be picked up.
• Go to the university ID center.
• Show your OSU ID card to receive new key(s).

Keys should be returned to the issuing department; the ID Center will accept returned keys.

All other questions, concerns and issues about keys and locks should go to [email protected] or [email protected] (if a work order is needed). ID Center staff will be unable to answer questions or concerns involving keys or locks.

• Key Deposit Policy (pdf)
• Key Shop FAQ

IMPORTANT: After 60 days your key request will expire.
(and we'll have to start the process from scratch)

   Key request form

College of Health specific questions? Contact Debi Rothermund